At FastCheckinApp, we take privacy seriously. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Who We Are
FastCheckinApp is a hospitality tool operated by a company based in Morocco. Our platform helps hotels manage guest reservations via integrations with booking engines like HotelRunner and eZee.
2. What Information We Collect
We may collect the following personal information about hotel guests via third-party APIs or manual entry:
• Full name
• Email
• Phone number
• Nationality
• Passport or ID number
• Check-in and check-out dates
• Date of birth
• Address
This data is provided either directly by hotel staff or through connected reservation systems.
3. How We Use Guest Data
We use guest information to:
• Display reservation details for hotel staff
• Facilitate guest check-in/check-out
• Export guest lists to authorities for legal reporting (e.g., fiche de police)
• Improve operational efficiency for hotels
We do not use guest data for marketing or tracking purposes.
4. Do We Share Personal Information?
Yes — only in the following cases:
• With government authorities: When legally required (e.g., fiche de police)
• With reservation platforms: We receive and sync data from systems like HotelRunner and eZee
We do not sell, rent, or share guest data with unrelated third parties.
5. Data Retention
We store guest data for as long as necessary to fulfill legal obligations or as instructed by the hotel account holder.
6. Data Security
We implement technical and organizational measures to protect guest data against unauthorized access, loss, or misuse.
7. Your Rights
Hotels and their staff may request:
• Access to the guest data they handle
• Corrections to inaccurate data
• Deletion of data (if permitted by law)
Requests can be made by contacting us at sales@e-webhotels.com.
8. Cookies and Analytics
We do not use cookies, tracking scripts, or third-party analytics tools.
9. Children's Privacy
FastCheckinApp is intended for use by hotel staff and is not directed at minors under 18.
10. Changes to This Policy
We may update this policy as needed. Any updates will be posted on our website with an updated "Effective Date."
11. Contact
For privacy inquiries, contact:
📧 sales@e-webhotels.com